Hotel Review: Grand Velas Riviera Maya
Visiting an all-inclusive resort can sometimes be a juggling act of remembering what you paid for. These resorts often encourage guests to upgrade and get more perks. Sometimes guests wait to be seated at dinner because their all-inclusive level isn’t as high as their neighbors. None of these are worries at Grand Velas Riviera Maya which, in my opinion, is the best luxury all-inclusive resort in Mexico.
Best All-Inclusive Resort in Mexico
Located on the Mexican Riviera Maya, you get what you pay for at Grand Velas Riviera Maya, in all the best ways. At first it might seem like the prices are high, and they are. Rooms begin at around $800 USD per night for two persons with a jungle view, $1,200 per night with a pool view, and $1,400 per night with an ocean view. However, these prices include all your food plus access to five AAA Diamond rated restaurants. Also included are 24-hour room service, a fully stocked mini bar, all drinks including beer, wine and liquor as well as a personal concierge. At Grand Velas Riviera Maya, you get a lot for your money.
One thing I liked so much about the resort was how Grand Velas Riviera Maya embraces the Mayan culture of the region. The ceiling of the lobby areas and the walkways are designed in a palapa style, reminiscent of the ancient culture. One of the restaurants is named Chaka after local trees important in Mayan mythology. The spa treatments begin with a drink of ponche (a traditional Mayan drink) along with a Mayan blessing. And the resort even offers a mezcal tasting, which Mayans considered a gift from the gods (and so do I!). Incorporating the heritage of the indigenous people of this part of Mexico, the resort helped me learn more about the Mayans, making my stay even more special.
Spacious and Luxurious Rooms
The resort is broken up into three sections: Grand Class Experience, The Ambassador Experience and The Zen Grand Experience. Each experience is unique and geared towards a different vacation style.
I stayed in the Zen section. Every room in Zen faces the jungle area of the resort and is exactly what the section says it is. I’ve rarely stayed at a hotel where you barely see the housekeeping staff, but that’s what happened at Grand Velas Riviera Maya. It was like magical fairies made up my bed every day and did a turn down service at night. At over 1,000 square feet, my room was larger than some of the first apartments I’ve rented! There was even a private terrace with lounge chairs to relax on.
Closer to the beach are Grand Class, which is the adults section, and Ambassador Experience, which is a family-friendly area. Shuttle vans are always available and can get you anywhere in the resort within 5 minutes.
Part of the beauty of Grand Velas Riviera Maya is the majority of the amenities are included in the all-inclusive pricing. That includes wi-fi (which was strong and never slow), the fitness center, beach & poolside food and drink service, kayaks, fully stocked mini-bar in each room and the fully supervised kids clubs, which are open late to give parents the break they deserve.
One thing not included in the all-inclusive pricing but something every guest needs to take advantage of is Se Spa. Located in the Zen portion of the resort, Se Spa is an experience unlike any other spa trip I’ve ever had. Even if you don’t get a massage try the Water Ceremony – you get 80 minutes of therapeutic treatments like sauna, clay room, steam room and the water therapy pool. I think it’s the best spa in Mexico and since I’ve tried a lot of them, I’m a pretty good judge.
Gourmet Food and Drink
Imagine having access to five AAA Diamond rated restaurants in one place and not having to pull out your credit card. This is what you’ll experience at the restaurants at Grand Velas Riviera Maya.
I was lucky enough during my stay to experience meals at the AAA 5 Diamond restaurant, Cocina de Autor, and the AAA 4 Diamond restaurant, Frida, along with several of the other restaurants at the resort. While all the restaurants were excellent, my top favorite had to be Cocina de Autor. With no set menu, each night guests are served courses based on the chef’s inspiration and what’s available from in-season items. A meal that takes advantage of all your senses, Cocina de Autor is based on molecular gastronomy or the science of physical transformation in food. All eight (yes, eight!) courses were smaller than you’d usually expect but well worth every bite. I couldn’t get enough of how the flavors were so large even if the servings weren’t. I also had the honor of meeting Chef Nahúm Velasco and he invited me into his kitchen!
Beaches and Pools
Sitting on the Caribbean Sea, Grand Velas Riviera Maya has a view of the sunrise that you won’t mind waking up early for. In fact, I highly suggest you do that at least once during your stay. It’s a peaceful way to start your day. Afterwards have breakfast at Azul, one of the Grand Velas Riviera Maya restaurants – you won’t be disappointed. During the day the beach has activities, lounge chairs and concierges to get your drink orders.
There are three pools at the resort. The pool at Grand Class is for adults only, and the pools at Zen Grand and Ambassador sections are open to everyone. While each pool is slightly different, all offer chaise lounge chairs, umbrellas and cushy towels. Poolside concierges are on hand to bring your choice of drinks and appetizers. Because when you’re half asleep from relaxing, who wants to get up to go to the bar, right?
Can’t Wait to Return
Overall I can’t say enough great things about Grand Velas Riviera Maya. I know it sounds like I’m gushing and I am. Because the service at this resort is impeccable, the food delightful and the architecture splendid. I’ve visited many resorts in Mexico and think this is the best all-inclusive resort in Mexico. I highly recommend this visit for singles, couples, families and groups. You won’t find better service anywhere else. I can’t wait to return!